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How to join

To join our lovely practice, please pop in to meet our team and have a look around or speak to one of our friendly receptionists by calling 01453 542109. Alternatively, please fill in the form on this page or email us at info@castlegate-dental.co.uk and we will contact you. All information is kept strictly confidential. We look forward to welcoming you and your family to Castle Gate Dental Practice.

How to find us

We are situated through the signed gates, up the alleyway between Norville’s opticians and the Bank Cafe, opposite to the market building. There is plenty of free parking nearby at Sainsbury’s.

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Feedback and complaints

We work hard to provide a great dental service to our patients and we hope you are always delighted with the dental care you receive from Castle Gate Dental Practice. We welcome constructive feedback, whether good or bad, and are always looking for ways to improve, so please let us know what you think of our service. You can do this by:

  • speaking to our practice manager in person or by calling her on 01453 542109
  • filling in a feedback form at reception
  • emailing us at info@castlegate-dental.co.uk
  • writing to Practice manager, Castle Gate Dental Practice, 82 Parsonage Street, Dursley, Glos, GL11 4AA

If you are still not happy and would like to take things further, the Dental Complaints Service is the next step. Their website can be found at www.dentalcomplaints.org.uk and here you will find an online form to fill in. Alternatively, they can be contacted by phone on 020 8253 0800 (Monday to Friday 9am - 5pm) or by email at info@dentalcomplaints.org.uk. Alternatively, you can write to Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA.